Summa


Providing an online experience that echoes stellar care.

 

One of the leading integrated healthcare delivery systems in Ohio, Summa Health System serves more than one million patients yearly, and includes a network of hospitals and other healthcare-related organizations. Summa’s online experience needed to echo the excellent care that they provide; Paragon designed a platform that will serve professionals and patients alike for years to come.

 

Challenge

Summa Health System’s existing website lacked the structure needed to support its ever-evolving network of clients. A modernized CMS platform would enable site editors to easily update information, and provide users with functional features to improve their experience. Paragon wrote a prescription for a total site rebuild that would honor Summa’s successes and prepare for its continued growth.  

 

Solution

Building the site from the ground up, we remained focused on Summa’s excellent healthcare service, while also supporting board members, donors, and vendors. Our team built Summa’s new website in Sitecore, and integrated the existing CRM and ERP systems. The new content management platform was user-friendly, and provided content authors with peace of mind. For the end-users, we developed several features to make Summa’s site experience more engaging, including the “Find a Doctor” capability for patients and a Sitecore-powered “Careers” application that features open jobs on Summa’s Facebook page. Through our seven-year client relationship with Summa, we’ve shared in their journey, and have approached this – and all – projects with their long-term goals in mind.