Company Overview

Safeguard Properties is the largest privately held mortgage field services company in the country. Headquartered in Cleveland, Ohio and founded in 1990 by Robert Klein, Safeguard inspects and maintains defaulted and foreclosed properties for a wide range of clients in the mortgage industry, from local loan servicing companies to national publicly traded mortgage servicing corporations.

Services Provided

+ Sitecore Best Practices Audit
+ Training
+ Sitecore Architecture
+ Sitecore Support & Maintenance   
+ Discovery
+ Sitecore Development

Without having their own Sitecore Developers on staff, Safeguard relies heavily on Paragon for their Sitecore project needs. 

Paragon’s team built a dynamic, system-driven Conferences & Events page to support Safeguard’s events and conferences schedule. The page, which includes advanced search options, shows past and upcoming events from Safeguard and other industry participants. An Event Subsite was also created for the purpose of providing a central go-to area for conference invitees to plan their attendance at conferences that Safeguard organizes, sponsors and/or attends.

Keeping ahead of frequent industry changes is essential for Safeguard Properties. To support this imperative need, Paragon developed a Resource Center with a searchable All Client Alerts page that contains up-to-date regulation, legislation, and guidelines changes in their industry along with other industry-centric news.

Other projects included Revamping the Homepage, categorizing the thousands of articles accessed within the Resource Center, providing an Intranet/Extranet Analysis and Recommendation, and performing numerous other Sitecore tasks related to both users and underlying infrastructure.

Because Safeguard Properties often has Sitecore tasks that fall outside of planned projects, they take advantage of Paragon’s Maintenance & Support Program. This program is a cost-effective way to address ongoing bug fixes, maintenance and small enhancements while providing Safeguard’s internal staff a way to get assistance and have their questions answered.

“Without having our own Sitecore Developers on staff, we rely on Paragon’s ability to provide development services to us in a variety of Sitecore-related areas, which has proven invaluable over and over again.”

- Charlotte Buschur, IT Business Systems Analyst at Safeguard Properties