College Loans


 

Making higher education possible for thousands of students—now with fewer bumps in the road.

 

College Loan Corporation caters to students and families nationwide, providing them with practical student loan solutions and excellent customer service. With so many customers depending on their site’s technology, they needed a hand in transitioning from one upgrade to the next.

 

Challenge

College Loan Corporation had four websites hosted on Sitecore 7.2. In order to further their development and find value in Sitecore’s newest features, CLC needed to find their way along the upgrade path. Before CLC could experience the benefits of the Sitecore 8 Experience Marketing platform, Paragon needed to upgrade the Sitecore instance, in addition to upgrading the site’s search utility and custom-built legacy reports.

 

Solution

To ensure a seamless transition to Sitecore 8, our team upgraded the CLC website in stages. Taking special care in converting the existing analytics database, among other transitional headaches, implemented the new xDB format. Through utilizing Sitecore Engagement Goals to track visitor data, we also designed customized download activity reports that were then integrated with the Sitecore 8 instance. With no stone left unturned, we performed an additional upgrade of the SOLR site search utility—and kept CLC informed of progress along the way. CLC’s upgraded site has improved the user’s experience, as well as functionality of the company, through enhancing the ability to provide excellent customer service across the board.