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3 Tactics to Stay Ahead of the CX Curve in 2021
2020 was an unprecedented and challenging year for so many, impacting our lives and businesses in so many ways. For many businesses to…
All Blogs
Getting “Back to Work” in a Post-COVID World: Knowing Which Projects to Tackle First in 2021
As health systems and the nation at large roll-out COVID-19 vaccinations to their employees and communities – there’s likely to be a…
Voice Design Blog Series, Part 4: Four Critical Steps to Bring an Alexa Skill to Market
Now that we’ve covered some of the basics behind why voice is taking off (Part 1), some key terms and design heuristics…
Voice Design Blog Series, Part 3: Alexa, Can You Help Me Answer the Question of ROI?
Roughly 1 in 4 adults now owns a smart speaker – that’s 60 million people and 157 million speakers. It’s invetiable that brands will need…
Voice Design Blog Series, Part 1: Preparing for Voice as a Channel
Over 200 million Alexa-enabled devices are in customers’ hands worldwide in 2020, doubling last year’s number of 100 million in just one…
Finding Value in Personas for Healthcare
By Matt Hummel, Chief Experience Officer The Harvard Business Review found a significant correlation between superior patient experiences and higher margins for hospitals of every…
3 Digital Challenges in Times of Crisis & How to Overcome Them
Do you remember building those spaghetti (or popsicle stick) bridges in grade school to see how much weight they could hold? Inevitably,…
About Paragon
Founded in 1993 in Cleveland, Ohio, Paragon has been delighting our clients’ customers with award-winning web design and cutting-edge technology since 2006. Today, we are a large nationwide team with employees located coast to coast. We are the fusion of West Coast talent and East Coast experience, and we top it off with our own special Midwest touch.