BUILDING LOYALTY IS HARD

WE START BY LISTENING TO YOUR CUSTOMERS' NEEDS

People want to do business with companies they trust.

It’s no secret that many banks and financial services organizations find it hard to connect with their customers due to a lack of faith and trust. We get that. We’ve talked to a lot of customers. That’s why we leverage unique customer-insights to build experiences that help build brand loyalty with techniques focused on personalization, convenience, and engagement. We help you discover what your customers' need to keep them coming back – again and again.

COMPLEX BANKING & FINANCE CHALLENGES WE’VE SOLVED

Defining & Reaching Audience Segments

Customer Research & Journey Maps

Outdated Digital Tools & Channels

Enterprise Website & Mobile Development

Difficulty Differentiating Products or Services

User Experience Design

Maintaining Customer Trust

Service Design

Too High Customer Acquisition Costs

Contextual Marketing & Conversion Optimization

Decentralized Digital Strategy

Digital Visioning & Strategy

Building Long-Term Loyalty

MarTech Personalization & Automation

Demonstrating Digital Marketing ROI

CX Measurement & Analytics
“Paragon’s thoughtful approach to customizing services for PSECU instilled the confidence necessary when deploying a website on a new platform. Their expertise allowed us to build a site that has enhanced our members’ experience. Their ongoing support will continue to guide our team as we learn the new system and continue this exciting step in our digital journey.”
- Web Development Manager, PSECU

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