Turn customer insights into action to drive engagement, satisfaction, and loyalty.
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Get the attention of feeling like you’re our only client – from a team drawing on their experience working with some of the best brands in the world.
One thing I learned working with Paragon is to make sure to check my biases at the door. I may have a hypothesis, but that doesn’t mean my hypothesis is correct.
Senior Director, eCommerce
Increase in conversions from a strategic messaging shift
Year over year increase in purchase rate on new product pages
Year over year increase in add to cart rate
Identify and make explicit the tacit knowledge your organization already has about the journey.
Gain perspective and understanding directly from your customers, well beyond what your VOC program does.
We use AI tools and PhD-led analysis to find keymoments that matter.
We don’t just readout findings, we tell you what they actually mean to your business.
Our collaborative Design Thinking workshops translate findings into actions you can take right away.
Discover your customer's perception of your offerings and how they experience your brand
