DIGITAL CUSTOMER EXPERIENCE STRATEGY & VISIONING


Building immersive digital experiences starts with a thoughtful vision and strategy.

Digital strategy services at Paragon

The Benefits of Digital Strategy & Visioning

Establish the long-term vision for your digital experience platform (DXP). Know where you want to go by having a customer-centric, well-articulated digital strategy to help your team deliver more successful marketing initiatives while improving the value for customers – and your bottom line.

  • Assess your digital landscape 
  • Find opportunities to improve underperforming channels 
  • Plan seamless and engaging omnichannel experiences  
  • Establish the KPIs for every phase of growth 
  • Create a detailed roadmap for digital transformation and innovation 

UH needed a knowledgeable and skilled partner to help leverage more advanced Sitecore capabilities. Paragon guided this complex process and helped UH create a more engaging website to better align with the needs of our patients along the digital patient journey.

Matt Eaves, VP Digital Marketing – University Hospitals

Our Digital Customer Experience Strategy & Visioning Services

We deliver industry-leading visioning and strategy solutions through:

Industry leading digital strategy services

The Paragon Difference for CX Services that Drive Engagement

Our lean, agile, and iterative development approach coupled with our industry-leading technology partnerships allows for rapid productivity. Get your digital solution to market with increased speed and confidence.

use data driven insights to create a digital strategy that achieves your goals


Only 61% of marketers believe their approach to digital marketing is effective. (Hubspot)

University Hospitals

Rebuilding a Patient-Centered Website

See how we worked with University Hospitals to envision and execute a new, patient-centered website complete with Sitecore’s latest features and functionality – and the architectural stability and scalability for continued evolution.

Clients we’ve served:

Our Blogs

Is Your Website Truly Mobile-First?
Is Your Website Truly Mobile-First?
Create a more personalized customer journey with Paragon's unique customer journey mapping approach.
From Journey Mapping to Message: Personalization that Matters
Putting HEART Into Your User Experience Measurement Plan
Putting HEART Into Your User Experience Measurement Plan

We’re customer experience architects

See Our Services
Paragon uncovers deep customer insights to help organizations envision and execute their most complex digital objectives—and then managed, maintain and evolve them to exceed customer expectations.
Paragon Wave
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Envision with insight.

Insights & Vision
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Execute with confidence.

Design & Development
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Evolve with innovation.

Continuous Innovation