Our most flexible Evolve plan – get fractional, retainer-style access to strategy, design and development resources.
- Leverage Paragon’s expert resources as a true extension of your Marketing or IT teams – or both.
- Communicate what you need, and we’ll deliver a customized support team to help you meet your goals.
- Use your hours in a way that makes sense for you: plug resources holes, fill knowledge gaps, or expand your team to get more done.
Your needs change each month – and so can your support plan.
Create your own customized support team with fractional access to skillsets including:
- Front & back-end development
- Information architecture
- User experience design
- Customer research & analytics
- Project management
- Omnichannel strategy
- Content development
- Digital marketing & social media
How it works.
First, pick your plan’s service level.
|Dedicated Account Rep|
|Weekly Status Call|
|Ticket Monitoring System|
|Ticket Response Time||3 business days||2 business days||1 business day|
|Digital Marketing Audit|
|Quarterly Planning Review|
|1 Month Rollover Hours|
|No Penalty Overage Hours|
|No Penalty After-Hours|
|Product / Project Manager|
|2 Expert Calls per Month|
Then, customize your plan to meet your monthly needs.
Choose your hours:
Tailored plans from 20 to 160+ hours per month.
Only a 30-day cancelation policy.
Want additional savings? Ask us about an annual contract.
I will say that the Paragon team has been amazing. Your team is delivering what I expect to get from a vendor. It is refreshing.Shelley, UPMC Pinnacle
Let us help find the right plan for you.
Contact us for options and pricing.
Paragon’s service plans are designed to be stackable and complimentary – meaning you can buy more than one plan each month to satisfy a wide range of support needs. If you’d prefer one plan at a time, our 30-day cancellation policy allows you to nimbly switch plans as your needs evolve. Alternatively, if you have limited and defined needs for different skillsets, our Flex plan allows you to fully-customize your monthly service for more fractional, retainer-style access to strategy, design, and development resources.
We get it. That’s why in addition to flexible hours, we provide a low-risk, flexible commitment – with only a 30-day cancellation notice required for each of our monthly service plans. If you want to maximize your investment, our annual plans offer a discounted price.
Absolutely. In each of our plans, you’re in control of how to allocate the support we provide. Our Prime service level guarantees only one business day for sizing new projects, allowing you to quickly accelerate timely projects and achieve digital transformation.
First, we offer flexibility up front to help you define your needs. With our Preferred or Prime plans there is no penalty for overage hours. With our Prime plan, after-hours support is also available without a price increase. We understand things happen when you don’t expect it – we’re here to help without the financial burden.
We don’t want you to waste hours. That’s why our plans start at a low 20-hour per month commitment. Additionally, our Preferred and Prime service levels allow you to roll-over one month’s unused hours to the next.
We start each Preferred and Prime-level engagement with a Digital Marketing Audit – a collaborative effort to assess your digital maturity (across seven categories and forty dimensions) and identify where you should be focusing your digital efforts to bring balance and gain overall momentum. This produces a strategic set of priorities to tackle. Our Quarterly Planning Reviews revisit this plan each quarter to adjust and align as needed based on changing business and market needs.
Yes, our Prime service level provides you with a dedicated product/project manager as well as two expert calls per month to ensure you’re accelerating your pipeline and tackling projects from your bucket list in regularity!
Contact us today to determine the right monthly plan and service level for your organization. We also offer additional savings for annual plans, just ask.
Not seeing the support service you need?
Check out our full suite of targeted and stackable Service Plans.