Get more out of your
Sitecore investment.

Tailored Managed Services support to unlock your website’s full potential.

100+ Sitecore websites built
750+ Sitecore-related projects
40+ Certified Sitecore Developers
0 Offshore resources

Whether you’re looking for development support to integrate a new Sitecore component or landing page, or strategic support to optimize your customer experience and marketing campaigns with personalization – We can help. As a Sitecore Gold Partner since 2008, Paragon offers tailored and specialized solutions to help you manage, maintain and evolve your Sitecore digital experience platform.

Get Sitecore Platform Support

Maintain and enhance your website
Quickly deploy sites, pages, and campaigns
Integrate new components or third-party applications
Benefit from comprehensive monitoring
Configure and implement Sitecore Content Hub
Upgrade your Sitecore instance
Gain 24/7 infrastructure support
Get worry-free Sitecore server hosting and technical support including backups, disk space monitoring, security patches, performance monitoring, and cloud-based services

Personalize Your Customer Experience

Enable real-time personalization
A/B test pages and content for optimal conversion
Deliver more contextual marketing campaigns
Improve your omnichannel engagement strategy
Get user experience design support
Activate machine learning and create customer profiles
Analyze trends in user behavior
Get a more robust understanding of your customer’s journey

Find out if our Sitecore Managed
Services support is right for you

I will say that the Paragon team has been amazing. Your team is delivering what I expect to get from a vendor. It is refreshing.
Shelley, UPMC Pinnacle

What you get, every time.

Technical Expertise | A team of Sitecore resources from our 40+ certified developers and MVPs.
Dedicated Team | A dedicated Paragon Services Manager – your single point-of-contact with oversight and management of staff, monthly reporting, and streamlined transfer of larger requests to Paragon project teams.
Value-Based Engagements | Prompt feedback and estimates, predictable monthly costs, and access to specialized resources at a discounted cost – with the value of unused hours rolling over into subsequent months.
Reliable Support Framework | A ticket-based submission for development items, support during business hours EST, and our own current Paragon-hosted development environment.

Does Personalization Work?

Ask us about how one change in our client’s in-market messaging
led to a 24% increase in conversion.

Let’s chat

Flexible Engagements

We tailor each support engagement to meet your needs – whether that’s purely development or in combination with infrastructure, design or strategy support. Our unique contracts offer you the backing of Paragon’s whole team – allowing us to bring in support as needed for each project.

Hourly “Buckets”

Buckets of monthly hours allotted for development or marketing support.

Server Maintenance

Monthly management & upkeep based on the number of servers.

Blended Service Arrangements

Retainer-style contracts for flexible use across all services.

Designing for Conversion

PSECU

See how we worked with PSECU to envision, design and develop a new financial services website allowing for greater personalization, accessibility, and ultimately, increased conversion.

Read the Case Study

Is Your Website Truly Mobile-First?

Create a more personalized customer journey with Paragon's unique customer journey mapping approach.

From Journey Mapping to Message: Personalization that Matters

Turning Decision Maps Into Real Conversions

We’re customer experience architects

See Our Services

Paragon uncovers deep customer insights to help organizations envision and execute their most complex digital objectives—and then managed, maintain and evolve them to exceed customer expectations.

Sketch of a butterfly in black and white

Envision with insight.

Insights & Vision

Drawing of a butterfly taking flight in greyscale

Execute with confidence.

Design & Development

Artwork of a butterfly with wings spread in full color

Evolve with innovation.

Continuous Innovation